Refund policy

All So True products are made to order, just for you.

 

RETURNS & EXCHANGES

We accept returns and exchanges within 14 days of delivery for items that are unworn, unwashed, and in their original condition. To start a return, reach out via our Contact page with your order number.

 

DAMAGED OR MISPRINTED ITEMS

If your order arrives damaged, misprinted, or defective, contact us within 7 days of delivery with photos of the issue. We will send a free replacement or issue a full refund.

 

REFUNDS

Once your return is received and inspected, we will notify you and process the refund to your original payment method within 5-10 business days.

 

RETURN SHIPPING

Return shipping costs are the customer's responsibility, unless the item is damaged or defective.

 

EU & UK CUSTOMERS

You have the statutory right of withdrawal within 14 days of receiving your order, in accordance with applicable consumer law.